Terms & Condition

Terms & Condition for Online payments

Introduction:

These terms & conditions shall apply to the payee who uses the Online Services provided for any payment made to SRHU (SRHU). Kindly read these terms and conditions carefully. By authorizing a payment to SRHU through the online payment service (“the service”), it would be treated as a deemed acceptance to these terms and conditions. SRHU reserves all the rights to amend/change/modify/alter these terms and conditions at any time without giving prior notice. It shall be the responsibility of the payee to read the terms and conditions before using the Service.

Key terms:

The following is a summary of the key terms of this service:

Debit/Credit Card, Bank Account Details:

No warranty:

No warranty, representation or guarantee, express or implied, is given by the SRHU in respect of the operation of the service.

Disclaimer and Limitation of liability:

SRHU does not accept liability for any damage, loss, cost including but not limited to legal costs, expenses, indirect losses or consequential damage of any kind which may be suffered or incurred by the payee from the use of this online payment service.

Governing law:

These terms and conditions are governed by the laws of India and the competent courts at Dehradun shall have exclusive jurisdiction.

Dispute Resolution:

Any dispute arising in relation to the terms and conditions shall be submitted to a sole arbitrator appointed by SRHU under the provisions of the Arbitration and Conciliation Act, 1996 and rules framed there under. The venue of Arbitration shall be at Dehradun.

Refund/Cancellation Policy:

Any charges deducted by payment gateway i.e. PAYTM will not be refunded under any circumstances. The refund of any fee excluding the payment gateway charges would be on the discretion of SRHU management.

Technical issues

In case of any technical issue due to which the payment gets deducted from the payee’s account and does not show in SRHU’s ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the SRHU’s account receives the payment. SRHU will manually submit the payment in SRHU’s ERP. It may take 7-10 working days for the payment to be credited in SRHU’s bank account.

Multiple Payments Case

If double payment happens and the payment gateway service clearly mentions it, the SRHU will refund the payment after the SRHU’s account receives that particular payment. Which may take 7-10 working days for the back payment.

Other Payments Case

In all other cases where there is a discrepancy in the fee paid, the payee shall directly contact the SRHU and the management’s decision shall be final and binding.

Privacy Policy:

Security:

All payment details which are entered through this payment gateway are encrypted when the payee, or third party making payment, enters them. The site ( https:\\srhu.edu.in) is secure and uses 128-bit encryption to offer secure communications by encrypting all data to and from the site The SRHU(SRHU) shall not be liable for any failure by the payee or third party making payment of fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such other persons, during the Online Payment process or in respect of any omission to provide accurate information in the Course of the Online Payment Process.

Payment Gateway charges/commission:

Payment Gateway service provider may levy non –refundable convenience fees/transaction charges/commission which are directly payable to the payment gateway service provider. These charges/commission/fee may change time to time at the sole discretion of payment gateway service provider. SRHU has no control over these charges/fee/commission. 

Variations to the Terms and Conditions:

The SRHU reserves the right to amend/change/modify/alter these Terms & Conditions from time to time and the current version will be that published on this website.

Relationship between SRHU and Payment Gateway service provider:

SRHU(SRHU) is the University Name.

http://forms.srhu.edu.in/ is a website where SRHU has provided option to fill forms and pay online fee using Payment Gateway service provider’s services. Payment gateway service provider facilitates online payments using credit/debit cards and net banking in lieu of the charges/commission/fee levied from payee.

SRHU reserve the right to decline the acceptance of any online payment if payee’s account is in default for any reason. SRHU may also make additions/deletions/alteration to the services offered, at its sole discretion. SRHU reserves the right to withdraw the service at any time at its sole discretion. SRHU retain the right to change/alter/modify the terms and conditions for Online Fees Payments, without any prior notice.

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