IT-Change-Management-Process

SRHU IT Change Management Process
Start:

  • Change requester initiates internal discussion within the department on requirement,scope,associated risks.
  • Change requester fills Change request form and submits to SPOC for Digital Transformation Program.
  • SPOC get consent from Head of unit and forwards the change form to IT change management Team.
  • IT change management Team collates and put-up changes to change management board.
  • IT change management Team also maintain list and priority of all active changes.
  • Change Management board reviews and approves/rejects the change.
  • Approved changes are assigned to IT team.
  • IT team works on changes and works with change requesters for requirements, estimates,financial approval,UAT etc.
  • Change is implemented and signed off.

End: Change is closed