SRHU IT Change Management Process
Start:
- Change requester initiates internal discussion within the department on requirement,scope,associated risks.
- Change requester fills Change request form and submits to SPOC for Digital Transformation Program.
- SPOC get consent from Head of unit and forwards the change form to IT change management Team.
- IT change management Team collates and put-up changes to change management board.
- IT change management Team also maintain list and priority of all active changes.
- Change Management board reviews and approves/rejects the change.
- Approved changes are assigned to IT team.
- IT team works on changes and works with change requesters for requirements, estimates,financial approval,UAT etc.
- Change is implemented and signed off.
End: Change is closed